DarkOwl (hereinafter, DarkOwl or the Company) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you (hereinafter, you or customer) or that you may provide when you use our website or the DarkOwl Vision Professional Tools SaaS (Software as a Service) (hereinafter, the Software), and our practices for collecting, storing, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
DarkOwl’s Software may only be used and accessed by authorized users employed by or affiliated with corporate customers and governmental entities (each, a customer) that have completed the online registration process, accepted DarkOwl’s End User License Agreement (EULA) and been approved for access following DarkOwl’s review of the information input by the customer during the online registration process.
Neither our website nor the Software is intended for access or use by, and we do not knowingly collect personal information from, children under 13 years of age. If you are under 13 years of age, do not access, use or provide any information on our website, including completing the online registration process for the Software, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 years of age, we will delete that information. If you believe we might have any information from or about a child under 13 years of age, please contact us here.
We collect several types of information from and about customers who access our website or use the Software, including information:
We collect this information:
The information we collect from a customer includes:
As you use our website or the Software, we may use automatic data collection technologies to collect certain information about your computing environment, browsing activity and patterns, including:
We do not collect personally identifiable information through these automatic data collection technologies, but we may tie this information to personally identifiable information about you that we collect from other sources or you provide to us.
We also collect, from various darknet and other Internet sources published by third parties, data used in the DarkOwl Vision data products (including the Software) we provide to our customers (hereinafter, Vision Data). While that data is not collected from you or as a result of DarkOwl monitoring you or your activities, it may contain information about you, including by which you may be personally identified. Vision Data may include the following categories of information, among others:
We use information that we collect about a customer or that a customer provides to us, including any personal information:
We use Vision Data to provide the Software and other service to our customers, which include (among others) financial institutions, law enforcement bodies, large global enterprises, cybersecurity firms, threat intelligence firms and government defense agencies. We provide access to the Vision Data only subject to DarkOwl’s strict usage policies, which require (among other things) that our customers use the Vision Data only in accordance with applicable law, including for the following purposes (among other legal purposes):
We collect and use Vision Data in accordance with applicable law, only when we have a valid legal basis, including permitting our customers to conduct the activities described above. To the extent required by applicable law, we adhere to the principles relating to processing of personal data set forth in Article V of the General Data Protection Regulation which can be found here.
We may disclose aggregated information about our customers, and information that does not identify any particular customer, without restriction.
We may also disclose your personal information:
We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions, submission of any login credentials or any other sensitive data will be encrypted using the TLS/SSL protocol(s).
The safety and security of your information also depends on you. You are responsible for keeping all usernames and passwords necessary to access the Software confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our website or the Software. Any transmission of personal information is at your own risk.